1. Introduction

DefendX Cyber Services LLP is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy describes how we collect, use, store, and disclose your personal data when you interact with our website, products, and services, including the use of third-party cloud infrastructure.

2. Scope

This policy applies to:

• Visitors to our website
• Individuals who interact with our services or digital platforms
• Business contacts, clients, vendors, and job applicants

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, company name
• Contact Data: Email address, phone number
• Technical Data: IP address, browser type, device identifiers, system logs
• Usage Data: Website interactions, access times, feature usage
• Automatically Processed Data: Browsing behavior, cookies, connection logs
• Information you provide: Forms, resumes, and inquiries

4. Purpose of Processing

• To provide and improve our services and website performance
• To engage with clients and business prospects
• To respond to inquiries and provide support
• To ensure system security and integrity
• To comply with legal and regulatory obligations

5. Legal / Lawful Basis for Processing

• Consent: Marketing, cookies, tracking
• Contractual Necessity: Service delivery
• Legitimate Interests: Security, analytics, improvements
• Legal Obligation: Compliance requirements

6. Collection Methods

• Website forms and inquiries
• Cookies and analytics tools
• Email, chat, and phone communication

7. Data Sharing & Transfers

• Service providers (cloud hosting, IT support)
• Legal authorities when required
• Business transfers (mergers/acquisitions)
• Cross-border transfers with proper safeguards

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Data no longer needed is securely deleted or anonymized.

9. Your Rights

• Right to access your data
• Right to correction
• Right to erasure
• Right to withdraw consent
• Right to restrict or object to processing
• Right to data portability (GDPR)

To exercise your rights, contact: info@azilen.com

10. Cookies & Tracking Technologies

• Ensure secure access
• Monitor performance
• Analyze usage (with consent)

You can manage cookies via your browser settings.

11. Data Security & Privacy by Design

• Encryption and secure storage
• Risk and privacy assessments
• Access control and monitoring

12. Data Breach Notification

• Users will be notified if risk exists
• Authorities informed within 72 hours (if required)

13. Changes to this Policy

We may update this policy periodically. Updates will be posted with a revised “Last Updated” date.

14. Contact Details

Data Protection Office
DefendX Cyber Services LLP
Thaltej, Ahmedabad – 380054, Gujarat, India
Email: info@defendxcyber.com